Employment Opportunities

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JF Fabrics Inc. commenced operations in September 1977 as a wholesaler / distributor of home decorative fabrics.  Within a number of years, Joanne became one of the largest national fabric distributors in Canada.

After firmly establishing itself in the Canadian market, Joanne successfully ventured into the United States under the name JF Fabrics Inc.

Headquartered in Toronto, Canada, Joanne Fabrics / JF Fabrics sells to over 15,000 customer across North America.  Our customer base is quite diversified, including retailer, designers, decorators, upholsterers, large department stores, hospitals, health care facilities, hotels, restaurants, furniture manufactures, nautical and recreational vehicle manufactures.

The JF Fabrics philosophy is our commitment to provide the highest level of Quality and Service.  We strive to offer the widest choice of quality products while providing the highest level of personalized Customer Service.

ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE

 

The successful candidate will be responsible for:

  • Incoming calls (average 120 calls daily) with efficiency and accuracy
  • Placing orders via phone, email and/or Fax
  • Researching stock availability
  • Responding to pricing inquiries
  • Tracking shipments
  • Reaching individual and departmental targets regarding call volume, call average time, accuracy, and efficiency
  • Handling goods being returned & organizing pick up arrangements with couriers

 

Successful Candidate Must Have the Following Skills:

  • Detail Oriented
  • Common Sense
  • Multi-task in a fast paced environment & handle a high volume of work with accuracy
  • Follows direction well and work well independently
  • Effective problem solving and decision making skills
  • Excellent English/French communication skills, both written and verbal-A MUST
  • Computer Skills
  • Type at least 40 words per minute
  • Team Oriented & contribute to a positive work environment

 

Full time hours are Monday to Friday 37.5 hours per week, based on rotating shift schedules
Fabulous in-house training provided.
 For all inquiries, email hr@jffabrics.com or fax 905 829 0800

 

Candidates will be subject to standard employment background check